Elevate your water management with government-backed telemetry support

The customer only needs to complete two steps – Step 1 and Step 4, the rest is completed by Goanna Ag and the Queensland Department of Regional Development, Manufacturing and Water (RDMW).

Step 1: Register your interest - submit location and surface water meter details (meter make, meter type, serial number etc. https://goannaag.activehosted.com/f/2)

Step 2: Goanna Ag Staff reach out to confirm details and determine meter compatibility.

Step 3: Goanna Ag email the customer the installation form.

Step 4: Customer completes the GoMeter install form and provides the relevant documentation.

Step 5: Goanna Ag staff review the GoMeter install form and confirm all eligibility requirements.

Step 6: Goanna Ag CMI installs the GoMeter.

Step 7: Goanna Ag CMI completes the Queensland Department of RDMW telemetry certificate.

Step 8: The Queensland Department of RDMW review and approve the telemetry certificate.

Step 9: Customers receive GoApp access to the telemetry device.

Step 10: A summary of the total flow in (ML) is sent to the Queensland Department of RDMW once a day.

If you're located outside the eligible areas but still access surface water in the Queensland Murray-Darling Basin, you may still be able to access the fully subsidised devices. Contact us to add your name to a waiting list, subject to available funding. Alternatively, you can still opt to install a GoMeter telemetry device, however, you will be responsible for covering the associated costs.

Certainly, you can see some user-friendly screenshots if you visit our GoMeter webpage.

The annual fee in your first year of use will be fully covered by the Department of Regional Development, Manufacturing and Water. After the first year, our annual subscription is $120 per annum, and this covers the telecommunication services and access to your data in our GoApp. Please be aware that this pricing is subject to potential adjustments in line with standard Goanna Ag price changes in the future, however, you will be notified in advance of any changes to this fee.

Ensuring the security and privacy of your data is a top priority for us at Goanna Ag, and we want to reassure our users that we have implemented measures to protect your information within GoApp. Here are some key points to provide assurance about our data security and privacy practices.

• No personal information: We do not collect any personally identifiable information from our users (e.g., date of birth, bank account or credit card numbers etc.).

• Data encryption: Your data is transmitted using industry-standard encryption protocols, ensuring it remains confidential during transmission.

• Access control: We strictly control access to your data, with access granted only to approved personnel who need it for support and services.

• Data ownership: You retain ownership of your data. We never share or sell your data for any purpose beyond providing the services you've subscribed to.

• Data masking: When used for research or analytics, we employ data masking to remove personally identifiable information, ensuring your data is used anonymously.

• Transparent communication: In the rare event of a data breach or security incident, we will promptly and transparently communicate the details and our actions to address the situation.

The Department of Regional Development, Manufacturing, and Water will receive water usage data from your device/s. This data plays a pivotal role in aiding the department's water management and regulatory responsibilities. Similar to their existing procedures, they will conduct a thorough review of the data and engage closely with you to extract meaningful insights.

Queensland’s non-urban water measurement policy states the government’s intent to require telemetry on surface water meters in the Queensland Murray-Darling Basin. As agriculture advances towards technology-driven farming practices, the adoption of smart technology, such as telemetry devices, will become increasingly necessary to enhance and promote sustainable farming practices. Participating in the subsidy program might be your best chance to offset the costs associated with implementing telemetry and staying ahead in the evolving landscape of agriculture.

You have two options:

• Online form: You can complete the form above to secure your GoMeter device and provide us with the necessary information to streamline your installation process.

• Direct contact: Get in touch with Goanna Ag at qldmeter@goannaag.com.au.

Following the first year, the responsibility for ongoing maintenance and data services will shift to the water entitlement holder. At the commencement of the second year, you will receive an invoice from Goanna Ag. To ensure uninterrupted service, you will have 30 days to settle the invoice. If the invoice goes unpaid or you opt for a different service provider, your service with Goanna Ag will conclude, and your device will cease transmitting data to GoApp.

Yes, you can opt not to participate, but please note, this might be your only opportunity to have the costs of telemetry implementation subsidised.

The data collected from telemetry devices will be used by the Department of Regional Development, Manufacturing and Water to support its water management and regulatory responsibilities.

Yes, manual meter reads will still be required to meet statutory reporting requirements under the Water Act 2000. Manual reads will be phased out in time under the legislative amendments currently being progressed.

You can contact Goanna Ag at qldmeter@goannaag.com.au for additional information, assistance, or to address any specific queries you may have.

Your data is updated every 15 minutes to GoApp, ensuring you always have near real-time data at your fingertips.

Yes, you can! Our program operates on a first-come, first-served basis so get your application in quick.